The Butina CO2-stunning systems are constructed of components of the highest quality. In spite of this, defects causing downtime may arise. Time is money and a quick throubleshooting by highly educated personnel can save a lot of money. Periodical control of process settings can help the customer to optimize the capacity and minimize the consumption of CO2. Subscription for "online support" allows the customer to contact a Butina service technician during a period of time outside normal working hours

24 hours a day highly qualified personnel is ready to guide our customers in questions related to the electrical- and control systems as well as questions related to the mechanical installations.

This hotline service guarantees you fast action and reduces your down time if the machine should stop during the weekend or night, as you do not have to wait until the office is open to get assistance from Butina.

The customer is under obligation to install online equipment in order to subscribe for this arrangement. Online equipment consists of:

• Internet connection, e.g. xDSL, with fixed public IP-address (paid by customer).
• Upgrading of existing process equipment to allow online support.